Roberto Pierro

Roberto Pierro is a seasoned professional with extensive experience in the automotive and retail industries. Currently serving as the National Manager of Field Service Operations and the National Manager of Customer Journey at Mazda Canada Inc. since May 2007, Roberto focuses on coaching teams to achieve objectives and developing leadership skills. Prior roles include Dealer Business Manager, where Roberto partnered with dealerships on business plans and conducted training, and District Manager (Fixed Operations), which involved overseeing dealer training compliance with technical standards. Previous positions at Canadian Tire and Loblaw Companies Limited included roles as a Pricing Analyst and Strategic Sales/Pricing Analyst, driving retail strategy analysis and product forecasting. Roberto holds a Diploma in Marketing Administration from Seneca Polytechnic and a BA in Business Management from Athabasca University.