Tom Donnelly is senior vice president, retail operations for Mazda North American Operations (MNAO). In his current role, Donnelly is responsible for overseeing U.S. vehicle sales, Aftersales and U.S. regional office operations. Donnelly was appointed to vice president, U.S. sales and retail operations in January 2017 and promoted to senior vice president in Febuary 2019. In this position, he has greatly progressed Mazda’s Brand Value Management in retail operations, while also improving the overall business operations and relations with Mazda dealers.
Donnelly joined Mazda in February 2008 as the director of customer services and parts operations, and most recently served as the regional general manager for Mazda’s Western Region.
Prior to joining Mazda, Donnelly spent six years at J.D. Power and Associates, first as a senior account director and later as vice president of automotive client services. He also served as director of field operations and vice president of dealer operations for Autobytel.com. Donnelly began his career with Subaru of America, where he spent 10 years serving in various district and regional management positions.
He received a bachelor of science in management from Rutgers University. He currently resides in Southern California.
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