Ibrahim Shaher is a highly skilled Senior Technical Support Engineer with 5 years of extensive experience in troubleshooting complex technical issues and providing exceptional customer support. They previously worked as a Technical Engineer at Dell EMC from 2019 to 2022 and served as a Senior Technical Support Engineer at VMware from 2022 to 2024. Currently, Ibrahim is a Senior Technical Support Engineer for VCF at MBCOM Technologies, a representative of Broadcom. They hold a Bachelor's degree in Communication Systems and Electronics from Ain Shams University, which they completed in 2018.
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