Kimberly Hval

Vice President, Customer Success at MBS Highway

Kimberly Hval has held various positions in the customer experience and customer success fields since 2009. In 2009, they began their career at Rabobank as an EVP/Retail Strategy & Support Manager. Kimberly then moved to Bank of the West in 2015, where they held the role of Enterprise Customer Experience Strategy & Programs Manager, Customer Focus Imperative Executive Champion - Enterprise Transformation Program, and SVP Retail Network Strategy & Analysis. In 2018, they joined Ellie Mae as VP, Customer Experience & Continuous Improvement. In 2020, they joined ICE Mortgage Technology as Vice President, Customer Success Enablement & Readiness, and they are currently Vice President, Customer Success at MBS Highway since 2022.

Kimberly Hval attended the University of California, Los Angeles from 1981 to 1986 and earned a Bachelor's Degree in Psychology.

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Previous companies

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Timeline

  • Vice President, Customer Success

    October, 2022 - present