Charles Dixon III

Charles Dixon III is a seasoned professional in training and development, currently serving as the Manager of CCC Learning and Development at Mercedes-Benz USA since April 2018. Charles possesses extensive experience in designing and delivering training programs, collaborating with vendor partners, and developing digital learning products for global markets. Prior to this role, Charles held various instructional design and training positions, including managing quality assurance and customer assistance at the Customer Assistance Center. Previous experience includes corporate training at Birch Communications, service coordination at Cbeyond, and customer service roles at Best Buy. Charles holds a Master's degree in Instructional Design and Technology from Georgia State University and a Bachelor's degree in Liberal Arts with a concentration in Psychology from Jacksonville State University.