Mercedes-Benz USA
Ralph Johonnot is a skilled automotive professional with extensive experience in technical support and diagnostics. Currently serving as an Advisor for Product Technical Support Case Management – Transmissions at Mercedes-Benz USA since November 2021, Ralph previously held the role of Diagnostic Technician at Mercedes-Benz and Sprinter of Jacksonville from August 2020 to November 2021. Ralph's early career included significant contributions as an Education Supervisor for Mercedes-Benz DRIVE and Education Specialist at Universal Technical Institute, where there was a focus on training future Mercedes-Benz technicians. Additional experience includes working as a Certified Technician at iCracked Inc. and as a Master Technician and Team Leader at Von Housen Automotive Group. Ralph Johonnot completed education at Universal Technical Institute of Arizona Inc. from 1998 to 1999.
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