Mario Cerrillo Guerrero is an experienced professional in operations and service delivery management, currently serving as Support Manager at MC1 - Win The Market since August 2023. Prior to this role, Mario held multiple positions at AgileThought between November 2012 and August 2023, including Operations Delivery Director, Applications Management Director, and Service Delivery Manager. Mario's earlier experience includes Service Delivery Manager and Project Manager roles at Softtek from November 2004 to November 2012, as well as an Application Support Specialist and Java Developer position at PAGOSS, S.A. de C.V. from 2002 to 2004, and a Web Developer role at CAPSI in 2000. Mario graduated from Tecnológico de Monterrey from 1995 to 2000 and attended Colegio Oxford from 1982 to 1989.
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