Matthew Castelow

Matthew Castelow has extensive experience in technical support and customer service roles, currently serving as the Technical Support Team Lead at Mike Collins & Associates since February 2018, following a position as a Technical Support Representative. Prior experience includes serving as a Help Desk Analyst at TEKsystems and an Auto Parts Specialist at Oreily's Auto Parts, where Matthew provided exceptional customer service in high-pressure environments. Additional experience includes work as a Customer Service Representative at Uhaul Moving and Storage, ensuring high customer satisfaction and performing maintenance tasks. Matthew holds multiple Associate of Arts and Sciences degrees in System, Networking, and LAN/WAN Management from Chattanooga State Community College, with studies spanning from 1986 to 2016.