Dan Towler Cts

Dan Towler, CTS, CSM, serves as an Executive Project Manager at McCann Systems since 2018, bringing a wealth of experience from Liberty Mutual Insurance where tenured from 2000 to 2018. At Liberty Mutual, Towler held multiple managerial roles, including Video Solutions Manager, where oversight included a $17MM annual budget and a team of 24, focusing on visual collaboration technologies. As Manager of the PMO, Towler led a diverse team of 14 project managers on IT infrastructure projects across various disciplines. Additionally, Towler managed telephony engineering initiatives, successfully implementing virtualized VoIP systems in over 350 branch offices, and expanded contact center solutions, increasing the number of major contact centers from 1 to 6, thus enhancing user and customer experiences. Towler holds a Bachelor of Business Administration in Management Information Systems from the University of Massachusetts Lowell.