José Reza is an experienced professional in HR analytics and data governance, currently serving as the HR Analytics & Data Governance Manager and previously as HR Data Scientist at McCormick & Company since October 2022. José also contributed as a Data Analytics Professor at Coderhouse from October 2022 to May 2023. Prior experience includes a role as People Business Intelligence & Project Management Manager at Kavak.com, where José developed a plan to reduce people costs by 30% and created dashboards for various stakeholders. At CompuCom, José held multiple positions including Customer Experience Analytics Manager, where a focus on process improvements resulted in a 15% increase in quality assurance, and Operations Manager, achieving significant utilization rates and first-time fix improvements. José's career began at TeleTech as a TSR 1. José holds degrees from Universidad del Valle de México and Universidad Nacional Autónoma de México.
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