Courtney Sheppard

Courtney Sheppard is a seasoned IT professional with extensive experience in collaboration solutions and IT support within academic settings. Currently serving as a Senior Collaboration Solutions Analyst at McGill University since March 2020, Courtney has previously held roles at both McGill University and McMaster University, where responsibilities included IT training, communications, and front-line sales support for large lab installations. During tenure at McMaster University, Courtney achieved significant success in hardware and software purchasing, negotiating vendor contracts and managing substantial sales. Prior experience also includes roles in sales consulting and special projects at Firefox Marketing. Courtney holds a Bachelor of Science degree in Life Sciences from McMaster University, completed in 2008.