McGrath Estate Agents
Venessa Ku is an experienced customer service professional currently serving as a Customer Service Manager at McGrath Estate Agents since May 2021. With a background that includes roles such as Bartender at Liverpool Catholic Club and Administrative Assistant at THQ Salvation Army, Venessa has developed strong skills in customer service, cash handling, and operational responsibilities. Venessa has also volunteered with the NSW State Emergency Service, gaining qualifications in Radio Communications and First Aid. Previous experience includes a leadership position at Kentucky Fried Chicken, focusing on customer satisfaction and team training, along with a brief internship in Human Resources at Aryaduta Hotel Group. Venessa holds a Bachelor's degree in Business Management (Tourism) from the University of Technology Sydney and a Higher School Certificate from Good Samaritan Catholic College.
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McGrath Estate Agents
“Our goal has always been to be a total solution company that provides 6-star service to our Clients – our vendors and our buyers. Our dedication to customer service, innovation and integrity has given us the advantage over our competitors. As our company moves into a new growth phase, through the establishment of Australia’s first premium real estate franchise network, we now intend to offer the same 6-star service to a new set of clients – our franchisees”. John McGrath