Tom Gurney is a seasoned professional with a strong background in donor services and customer support. Currently serving as a Donor Services Officer at the McGrath Foundation since March 2018, Tom excels in providing exceptional customer service, processing donations efficiently, and managing donor inquiries. Prior experience includes a brief tenure as a Gifts in Wills Officer at St Vincent de Paul Society NSW, and a Supporter Experience Representative at Guide Dogs NSW/ACT, where Tom was responsible for fundraising, merchandise sales, and CRM management. Additionally, Tom has a solid foundation in customer service from working as a Customer Service Specialist at Specialist Oncology Services, handling patient inquiries and appointment bookings.
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