Vanessa Sullivan

Vanessa Sullivan is a seasoned expert in User Experience Research with significant leadership experience at McGraw Hill since October 2013, including the current role of Director, User Experience Research. In this position, Vanessa is responsible for building and scaling a user research team, establishing research processes, and collaborating with product leaders and stakeholders to deliver valuable user insights. Prior roles at McGraw Hill include Senior User Experience Research Manager and User Experience Research Manager, where Vanessa guided user research teams and contributed to product development across digital platforms. Previous experience includes roles at ALEKS Corporation as an Associate Implementation Specialist, various positions at Assured Performance Network, as well as early involvement in educational and administrative roles. Vanessa holds a Master's degree in Management, Strategy & Leadership from Michigan State University and a Bachelor's in Psychology from Chapman University.