Michelle Barker, CRM, ARM, serves as the Director of Vendor Optimization and Administration at McGriff since April 2019, focusing on strategic third-party partnerships and supporting senior leadership in decision-making. Prior roles include VP, Manager of Operations & Shared Solutions at McGriff, where management of the Shared Solutions team emphasized quality risk management support for clients. Previous experiences at BB&T Insurance Services, Inc., and BB&T involved managing Shared Solutions and overseeing Risk Solutions Training and Resource Development, enhancing client education and engagement strategies. Early career contributions at Liberty Mutual as a Senior Loss Prevention Consultant involved developing service plans to enhance profitability for National and Commercial accounts. Michelle holds a degree in Public Administration and Sociology from James Madison University.
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