Augustine Nwankwo

Augustine Nwankwo is an IT Service Management Specialist at McKesson, where responsibilities include identifying opportunities for process improvement and coordinating change requests. Prior experience includes a role as a Junior Analyst in the Security Operations Center at Austin-Osinachi Industries from April 2018 to September 2021, focusing on the NIST Cyber Security Framework, networking concepts, operating system architecture, and cyber security technologies. Augustine also served in Major Incident Management at Austin Osinachi from April 2014 to March 2018, leading resolution efforts for major incidents and performing initial triage in accordance with established protocols.