Lisa Chaney, MHA, currently serves as the Medical Office Administrative Lead at MD Now Urgent Care, overseeing daily operations and staff performance to ensure efficient patient care. With experience as both a Medical Office Receptionist and a Provider Service Advocate at UnitedHealthcare, Lisa has developed strong skills in patient registration, insurance verification, and effective communication. Prior to their current role, Lisa spent over two decades at Kaplan Test Prep, where positions included Director of Contract Negotiations and Regional Marketing Director for Medical & Nursing Programs, emphasizing contract negotiations and business development in the educational sector. Lisa holds a Master of Health Administration from the University of Scranton and a Bachelor of Arts in Psychology from the University of Miami.
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