Kaleb Jensen

Kaleb Jensen is an experienced professional in customer experience and operations management, currently serving as the Customer Experience Operations Manager at mdf commerce since October 2023. In this role, Kaleb leads revenue operations initiatives across multiple teams, focusing on CRM infrastructure and strategic planning. Prior to this position, Kaleb was a Customer Success Manager at Gresham & Myers from June 2020 to November 2023, where efforts resulted in over $100K in new annual recurring revenue and a renewal rate exceeding 90%. Kaleb also held various roles, including Sales and Marketing Operations Manager at Domanicare and Account Executive positions at BambooHR and Xvoyant, consistently achieving sales targets and optimizing customer engagement processes. Kaleb holds a Bachelor of Science in Marketing from Brigham Young University.