Nicolle Chegwin has extensive experience in customer marketing and retention, currently serving as a Sr City Manager at Just Play since May 2023. Prior experience includes a role as Churn Lead at Frubana, where Nicolle focused on reducing customer churn and enhancing retention through data analysis and strategy development. Additionally, Nicolle worked at Unilever from February 2019 to February 2022 as a CMI Specialist, leveraging data-driven insights to shape customer marketing strategies, and previously held positions as CMI Analyst BPC and Marketing CMI Intern within the same company. Nicolle Chegwin holds an education from CESA, completed in 2018.