Kristen Pinta M.S., APTD, currently serves as the Vice President and Learning and Development Manager at Mechanics Bank, where responsibilities include managing a learning design team, performing needs assessments for training requests, and overseeing the operational functions of the L&D department. Prior roles at Mechanics Bank include leading a company-wide change management initiative for Workday implementation and redesigning learning strategies, which resulted in a 20% increase in employee engagement. Previous experiences also encompass serving as a Graduate Assistant at Boise State University, where Kristen conducted needs assessments and developed instructional materials, and working as a Business Analyst at Cology, focusing on training implementations and process improvements. Kristen holds a Master’s Degree in Organizational Performance and Workplace Learning from Boise State University and has extensive training and development expertise across various organizations.