Candice Pinchback-Reed

Candice Pinchback-Reed is an experienced healthcare revenue cycle professional with a strong background in billing, collections, and account management. Currently serving as a Patient Account Representative at Med-Metrix since April 2022, Candice successfully reduced denials and increased revenue collections significantly for County hospital. Previously, Candice held the role of RCM Project Specialist at Profitegra RCM, where responsibilities included resolving high dollar accounts and collaborating with management. Candice's earlier experience includes leadership positions at Embark Behavioral Health and Pacific Pulmonary Services, focusing on training staff and optimizing revenue processes. Candice holds an A.S. in Insurance Billing from San Joaquin Valley College and has gained extensive expertise in various aspects of revenue cycle management.