Michelle Johnson

Michelle Johnson, CRCE, currently serves as Vice President of Revenue Cycle Operations at Med-Metrix, a role held since January 2025. Prior experience includes directing insurance operations and client engagement at HBCS, a Med-Metrix company, from June 2018 to January 2025, specializing in self-pay receivables and claims resolution for healthcare organizations. Johnson founded CARE Processing, LLC in November 2017 and held the position of Regional Vice President of Operations at PFS Group prior to that. Johnson's extensive background also encompasses roles as Director of Operations and Client Development at The CCS Companies, and District Manager at Chamberlin Edmonds. Early career experience includes working as Admissions Coordinator/Social Worker at Valley Nursing and Rehab Center. Educational qualifications include a Bachelor of Science in Psychology from Appalachian State University and multiple certifications in healthcare administration.