Andrew Rathburn

Andrew Rathburn is a skilled professional with a strong background in technical support and product analysis. Currently serving as a Product Support Analyst at MedAdvisor Solutions US since August 2021, Rathburn effectively aids technical staff and business unit clients by recommending and implementing solutions to various business problems. Prior experience includes roles as a Technical Support Technician at Kokosing, Inc., where Rathburn managed over 250 support tickets monthly, and as a Desktop Support Technician at Kent State University, collaborating with a team to resolve technical issues for various departments. Additionally, Rathburn has interned in electronic data interchange, demonstrating expertise in modernizing EDI transactions, and has contributed to IT operations efficiency in previous roles. Educational credentials include a Master of Science in Health Informatics and a Bachelor of Business Administration in Computer Information Systems, both from Kent State University.