Justin Floyd

Justin Floyd is a Senior Technical Analyst in Professional Services at Medallia, responsible for implementing and servicing high-profile enterprise accounts by managing complex technical workstreams and fostering long-term client relationships. Previous experience includes serving as an Implementation Business Analyst at Equus Software, where Justin implemented software products and conducted quality assurance testing while maintaining project management systems. Earlier roles include Associate Implementation Business Analyst and Information Technology Intern, where responsibilities encompassed designing asset management systems, writing requirements for integration projects, and collaborating with teams on software development. Justin Floyd holds a Bachelor of Arts in Computer Science from the University of Colorado Boulder and a Bachelor of Science in Computer Science from William & Mary.