Robin Miller

Robin Miller is an experienced professional with a strong background in technical support and team management. Currently serving as the Team Lead of Service Desk at Medavie since December 2022, Robin previously held various positions at Innovatia from 2014 to 2022, including Technical Services Manager and Backbone Engineer, focusing on providing global support for the Avaya Work Force Optimization Suite. At Xplornet Communications, Robin was a Senior Technical Operations Team Manager, overseeing multiple teams and addressing customer issues. Earlier roles included Inside Account Executive at Innovatia and Sales Supervisor at NCO Group/RMH, demonstrating a solid foundation in sales, customer retention, and team leadership. Educational achievements include a degree in Manage and Mentor, Leadership from Harvard Business School Online and a degree in Computer Technology from the Technology Training Center.