DeAnna Smith

Client Success Manager at MedCall

DeAnna Smith has a diverse work experience spanning various industries. DeAnna is currently employed as a Client Success Manager at MedCall Advisors since March 2022. Prior to this, they worked as a Field Reimbursement Manager at TrialCard from June 2021 to February 2022.

From December 2019 to May 2021, DeAnna served as an Account Manager at NextGen Healthcare. Before that, they worked at Biologics, Inc. in multiple roles. DeAnna was a Practice Engagement Specialist from December 2018 to November 2019, a Reimbursement Case Manager from May 2017 to December 2018, and a Patient Support Coordinator from June 2015 to May 2017.

DeAnna started their professional career as a Pharmacy Service Representative at CVS Health in December 2014 and worked there until June 2015.

Prior to their entry into the healthcare industry, DeAnna gained experience as a Pharmacy Technician at Walgreens from June 2007 to December 2014. In this role, they filled and filed prescriptions, counseled patients on over-the-counter products, and managed pharmacy inventory.

DeAnna also had a brief internship experience at The Interactive Resource Center from January 2014 to April 2014.

DeAnna Smith obtained a Bachelor of Arts (B.A.) degree in Psychology from Bennett College, where they studied from 2010 to 2014. In addition to their undergraduate degree, they also hold various certifications, including "Account Management: Maintaining Relationships", "Building Rapport with Customers", "Business Fundamentals for Customer Success Managers", "Customer Success Management Fundamentals", "Listening to Customers", and "Managing Your Career as an Introvert" from LinkedIn, all obtained in April 2023. DeAnna also obtained certifications in "Protecting Human Research Participants" from the National Institutes of Health in April 2011 and as a Pharmacy Technician from the North Carolina Board of Pharmacy in December 2013.

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Timeline

  • Client Success Manager

    March, 2022 - present