Colin T. Mohamed

Executive Consultant, Operations and Client Services - Project Manager at MedCall Plus

Colin T. Mohamed has a diverse work experience spanning several industries. Colin T. began their career as a Retail Store Manager at Bell World/Mobility from 1996 to 2000. Colin T. then worked as a Customer Service Representative at Bank of Montreal - Mastercard in 2000. From 2001 to 2011, Colin served as a Senior National Client Services Manager at AnswerNet.

In 2012, they transitioned to CCS- Customer Contact Services, where they held the role of Project Manager. Here, they were responsible for sales and marketing development, managing client relationships, and overseeing customer service and programming. Colin also played a key role in website design and deployment, branding, and implementing quality assurance procedures.

Colin's experience as a Project Manager continued in 2004 when they joined hind-smith.com. Colin T. led a team in creating desktop and web-based applications in various industries, managed all aspects of project management, and worked with large clients to improve technical efficiency and increase profitability.

In 2014, Colin joined Call Center Sales Pro and MedCall Plus as an Executive Consultant in Operations and Client Services. In these roles, they focused on personalization and flexibility to create solutions that best served clients. Colin T. was involved in discovery stages, adjusting plans to fit each client's needs. Both companies boast a legacy in telephone answering service and call centers.

Overall, Colin T. Mohamed has extensive experience in project management, client services, and operations, with a particular emphasis on sales and marketing development.

Colin T. Mohamed obtained a Fine Arts Certificate from Sherdian College, specializing in Fine Arts. This educational pursuit took place from 1988 to 1992.

Links

Previous companies

AnswerNet logo

Timeline

  • Executive Consultant, Operations and Client Services - Project Manager

    June, 2014 - present