Sophia Payne

Sophia Payne is an experienced IBM Systems Administrator at MEDHOST since November 2015, specializing in installing and upgrading iSeries servers and providing exceptional service to clients. With a background as a Senior Analyst, Sophia has demonstrated expertise in interface validations and troubleshooting high-impact issues while exceeding performance metrics and contributing to client education. Previously, as a Business Account Manager at Dominion Enterprises, Sophia excelled in sales, achieving significant revenue milestones and maintaining customer relationships. Starting as Support Team Leader at Dealerskins, Sophia effectively managed support teams and trained new staff while overseeing customer inquiries and ensuring quality assurance. Sophia holds a Bachelor of Business Administration in Entrepreneurship from Strayer University.