Renae McCollum

Renae McCollum is an experienced Product Support Analyst at Media Services since March 2020, previously serving as USA Customer Care Manager and Customer Experience Coordinator at Lorna Jane from November 2017 to November 2019. Renae's background includes a role as Assistant Customer Support Director (E-commerce) at White Plum, where responsibilities included managing brand distribution and overseeing fulfillment processes. Additional experience encompasses content development as a Junior Writer at A Creative Writing Agency and customer service duties at Portman Holdings. Renae interned at Kontrol Magazine and WriteGirl, gaining skills in content creation, public speaking, and project leadership. Renae holds a Bachelor’s Degree in English from Clark Atlanta University and a Bachelor of Arts in Communication and Media Studies from Penn State University.