Silvio Magurno

Silvio Magurno is an experienced professional with a diverse background in service management and project management across various sectors. Currently serving as Service Manager at Mediacom since June 2018, Magurno oversees project initiation and management related to the Iren contract, focusing on operational dimensions, governance coordination, strategic planning, performance analysis, client relations, and budget management. Previous roles at Mediacom include responsibilities as PMO Manager, Planning & Control Specialist, Supervisor, and Team Leader in a contact center environment. Prior to joining Mediacom, Magurno held leadership positions at Assist Digital in CRM roles, contributed to customer support at Studio Legale Bianco, coordinated projects for Hearst Magazines, and worked in sales and editorial roles in various companies. Educational credentials include a degree in Political Science from Università degli Studi di Napoli Federico II.