Manish Kumar Pmp, Prince2

Incident Manager at MediaKind

Manish Kumar, PMP, Prince2, has over 20 years of work experience in the telecommunications industry. Manish is currently working as an Incident Manager at MediaKind since 2019. Prior to this, they worked at Ericsson India for 17 years, holding various roles including Service Delivery Manager, Support Manager, and Project Manager. Manish was responsible for managing service support functions, conducting meetings with stakeholders, handling management escalations, and achieving customer satisfaction targets. Manish also took on additional responsibilities such as project management and driving improvement programs. Before joining Ericsson India, Manish worked at BPL Mobile as a Deputy Manager in the Network Management System (NMS) department. Manish started their career at Koshika Telecom Limited as a Deputy Manager in the Operation and Maintenance Center (OMC) department. Manish Kumar has a strong background in service delivery, project management, and team leadership.

Manish Kumar, PMP, Prince2 has a diverse educational background. Manish completed a Certificate Course in Business Administration and Management at the Indian Institute of Management, Calcutta from 2009 to 2010. Prior to this, they pursued a Bachelor of Engineering (BE) in Electronics and Communications Engineering at Birla Institute of Technology, Mesra from 1993 to 1997.

Manish also completed their Higher Secondary Examination at A.N.College from 1988 to 1990 and their Secondary School Certificate (SSC) Examination at Sir Ganesh Dutt Patliputra High School from 1979 to 1988.

In addition to their formal education, Manish has obtained several certifications. Manish successfully achieved the Project Management Professional (PMP) certification from the Project Management Institute in June 2011. Manish also holds the PRINCE2 Practitioner certification from APMG International, obtained in November 2016.

Manish has further expanded their knowledge and skills through various online courses and trainings. Manish completed courses such as "Excel: VLOOKUP and XLOOKUP for Beginners," "Power BI Essential Training," and "Power BI: Dashboards for Beginners" from LinkedIn in September 2021. Other notable certifications obtained include "Creating Interactive Dashboards in Tableau (2015)" and "Disrupting Yourself" from LinkedIn in July 2020.

Overall, Manish Kumar, PMP, Prince2 has a well-rounded education history with a focus on business management, project management, and technical skills in the field of electronics and communications engineering.

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