Elaine Doheny

Elaine Doheny (Murphy) is an experienced leader in operations and procurement, currently serving as Head of Operations (Health) at Medibank since 2017, where Elaine oversees claims processing and provider contact centre teams to achieve financial, customer, and organizational targets. Prior experience at BHP includes roles such as Head of Procurement Operations, where Elaine led a team of 40 to improve performance across multiple key performance indicators, and Global Purchasing Improvement Lead, where notable achievements included a 20% increase in savings culture within the team and significant reductions in off-contract spending. Additional experience ranges from logistics and materials management to a foundational role in a family business, supporting a deep understanding of customer service and operational efficiency. Elaine holds a Bachelor’s degree in Supply Chain Management and a Certificate in Business Management from the Institute of Technology, Carlow.