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Frank Doyle

Head Of Retention And Customer Value At Medibank at Medibank

Frank Doyle currently serves as the Head of Retention and Customer Value at Medibank, a position held since September 2019, and has previously held roles including Head of Performance and Senior Manager of Financial Products. Prior experience includes working as a Management Consultant at McKinsey & Company from September 2016 to September 2019, where expertise was developed in cost transformation and strategy across various industries including Telecommunications, Financial Services, Energy, and Basic Materials. Prior to that, Frank was a Manager in Process Excellence & Change Enablement and a Consultant in the same area at Accenture from April 2013 to February 2016. Frank Doyle holds an MBA from Melbourne Business School and a Bachelor of Commerce in Accounting and Finance from The University of Western Australia, along with a Graduate Diploma of Chartered Accounting from Chartered Accountants Australia and New Zealand, and completed an MBA student exchange program at UCLA Anderson School of Management.

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