Medibank
Frank Doyle currently serves as the Head of Retention and Customer Value at Medibank, a position held since September 2019, and has previously held roles including Head of Performance and Senior Manager of Financial Products. Prior experience includes working as a Management Consultant at McKinsey & Company from September 2016 to September 2019, where expertise was developed in cost transformation and strategy across various industries including Telecommunications, Financial Services, Energy, and Basic Materials. Prior to that, Frank was a Manager in Process Excellence & Change Enablement and a Consultant in the same area at Accenture from April 2013 to February 2016. Frank Doyle holds an MBA from Melbourne Business School and a Bachelor of Commerce in Accounting and Finance from The University of Western Australia, along with a Graduate Diploma of Chartered Accounting from Chartered Accountants Australia and New Zealand, and completed an MBA student exchange program at UCLA Anderson School of Management.
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Medibank
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Medibank Private Limited is a private health insurer. The Company underwrites and distributes private health insurance policies under its brands, including Medibank and ahm. The Company has two segments: Health Insurance and Complementary Services. The Health Insurance segment offers private health insurance products, including hospital cover and extras cover, as stand-alone products or packaged products that combine the two. Its hospital cover provides members with health cover for hospital treatments, whereas extras cover provides health cover for healthcare services, such as dental, optical and physiotherapy. The Health Insurance segment also offers health insurance products to overseas visitors and overseas students. The Complementary Services segment offers a range of activities, including contracting with government and corporate customers to provide health management services, as well as providing a range of telehealth services in Australia and New Zealand.