Medibank
Monica Wallace is an accomplished marketing professional with extensive experience in leading brand, acquisition, and retention strategies across various sectors, including healthcare and consumer goods. Currently serving as Marketing Propositions Lead at Medibank since November 2019, Monica has held several key roles within the organization. Previous positions include Marketing Manager at Zenitas Healthcare, where responsibilities involved the allied health portfolio, and Account Director at Extended Contracts, overseeing digital campaign management for brands such as Neutrogena. Additional experience encompasses roles at Deutsch, J. Walter Thompson Worldwide, and Pitch, where Monica developed integrated campaigns and brand strategies for major clients including Taco Bell and Nestle. Monica holds a Bachelor of Communications in Advertising and Public Relations from the University of Technology Sydney and has completed several professional development courses in strategic planning and communications.
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Medibank
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Medibank Private Limited is a private health insurer. The Company underwrites and distributes private health insurance policies under its brands, including Medibank and ahm. The Company has two segments: Health Insurance and Complementary Services. The Health Insurance segment offers private health insurance products, including hospital cover and extras cover, as stand-alone products or packaged products that combine the two. Its hospital cover provides members with health cover for hospital treatments, whereas extras cover provides health cover for healthcare services, such as dental, optical and physiotherapy. The Health Insurance segment also offers health insurance products to overseas visitors and overseas students. The Complementary Services segment offers a range of activities, including contracting with government and corporate customers to provide health management services, as well as providing a range of telehealth services in Australia and New Zealand.