Shannon Baker

Shannon Baker is a seasoned Continuous Improvement Manager specializing in core customer applications at Medibank since September 2016, with a strong background in infrastructure transformation and SAP production support. Experience includes managing a comprehensive data center migration project and overseeing 24x7 production support for core SAP systems. Prior roles include SAP Sourcing/CLM Consultant at Boeing, ERP Specialist at Health Purchasing Victoria, Manager of ERP Business Systems at Newcrest Mining, and Principal Consultant at an IT consulting firm. An extensive career in ERP service delivery and project management has been complemented by expertise in strategic IT consulting and business systems across multiple industries, including healthcare, mining, and finance. Shannon holds a Bachelor of Computing degree from Federation University Australia.