Medibank
Shannon Baker is a seasoned Continuous Improvement Manager specializing in core customer applications at Medibank since September 2016, with a strong background in infrastructure transformation and SAP production support. Experience includes managing a comprehensive data center migration project and overseeing 24x7 production support for core SAP systems. Prior roles include SAP Sourcing/CLM Consultant at Boeing, ERP Specialist at Health Purchasing Victoria, Manager of ERP Business Systems at Newcrest Mining, and Principal Consultant at an IT consulting firm. An extensive career in ERP service delivery and project management has been complemented by expertise in strategic IT consulting and business systems across multiple industries, including healthcare, mining, and finance. Shannon holds a Bachelor of Computing degree from Federation University Australia.
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Medibank
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Medibank Private Limited is a private health insurer. The Company underwrites and distributes private health insurance policies under its brands, including Medibank and ahm. The Company has two segments: Health Insurance and Complementary Services. The Health Insurance segment offers private health insurance products, including hospital cover and extras cover, as stand-alone products or packaged products that combine the two. Its hospital cover provides members with health cover for hospital treatments, whereas extras cover provides health cover for healthcare services, such as dental, optical and physiotherapy. The Health Insurance segment also offers health insurance products to overseas visitors and overseas students. The Complementary Services segment offers a range of activities, including contracting with government and corporate customers to provide health management services, as well as providing a range of telehealth services in Australia and New Zealand.