Wei-Shen Tan is a Digital Business Analyst at Medibank since February 2024, focusing on enhancing the self-service experience for customers through the My Medibank app and website. Previously, Wei-Shen served as an Agile Business Analyst at Prezzee, improving the buying experience for business customers, and held a Business Analyst role at Maurice Blackburn Lawyers, managing digital projects and enhancing the Online Wills platform. Additional experience includes roles at Bayshann, Loyalty Corp Australia, Latitude Financial Services, GE Capital, Telstra, QSR International, and Coles, with responsibilities ranging from user story development and requirements management to testing and digital solutions implementation. Wei-Shen holds a Bachelor of Business Information Systems degree from Monash University, obtained between 2008 and 2010.
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