Medibank
Wei-Shen Tan is a Digital Business Analyst at Medibank since February 2024, focusing on enhancing the self-service experience for customers through the My Medibank app and website. Previously, Wei-Shen served as an Agile Business Analyst at Prezzee, improving the buying experience for business customers, and held a Business Analyst role at Maurice Blackburn Lawyers, managing digital projects and enhancing the Online Wills platform. Additional experience includes roles at Bayshann, Loyalty Corp Australia, Latitude Financial Services, GE Capital, Telstra, QSR International, and Coles, with responsibilities ranging from user story development and requirements management to testing and digital solutions implementation. Wei-Shen holds a Bachelor of Business Information Systems degree from Monash University, obtained between 2008 and 2010.
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Medibank
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Medibank Private Limited is a private health insurer. The Company underwrites and distributes private health insurance policies under its brands, including Medibank and ahm. The Company has two segments: Health Insurance and Complementary Services. The Health Insurance segment offers private health insurance products, including hospital cover and extras cover, as stand-alone products or packaged products that combine the two. Its hospital cover provides members with health cover for hospital treatments, whereas extras cover provides health cover for healthcare services, such as dental, optical and physiotherapy. The Health Insurance segment also offers health insurance products to overseas visitors and overseas students. The Complementary Services segment offers a range of activities, including contracting with government and corporate customers to provide health management services, as well as providing a range of telehealth services in Australia and New Zealand.