Saurabh Tripathi has extensive work experience in customer service and operations roles. Saurabh started their career at HSBC Retail Banking and Wealth Management as an Associate Vice President, where they were responsible for day-to-day branch functioning and delivering excellent customer service. Saurabh then joined MAX BUPA HEALTH INSURANCE as an AVP for Customer Services, before moving on to their current role as the Vice President & Head of Customer Service & Operations at vHealth by Aetna. In their current role, they are responsible for transforming the organization into a primary healthcare provider and improving key customer service parameters.
Saurabh Tripathi has a PG Diploma in Personnel Management from the Institute of Management Technology, Ghaziabad. Saurabh also holds a B.COM degree from Moti Lal Nehru College. However, no specific start or end years are provided for either of these educational experiences.
MediBuddy vHealth
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MediBuddy vHealth is one of India’s leading digital healthcare organizations providing preventive and primary care services to 3.5+ million active subscribers. With focus on delivering clinical excellence through innovative technology, the integrated healthcare ecosystem of MediBuddy vHealth combines the strength of its in-house team of Doctors, Dieticians & Psychologists alongside a nation-wide network of 3500+ partner healthcare centres spread across 2000+ cities in India. vHealth services are offered by Indian Health Organization P. Ltd., a wholly owned subsidiary of Medibuddy - India’s largest health-tech platform that has created an integrated healthcare ecosystem that offers patients seamless access anytime and anywhere.