Medical Associates Clinic
Chad Frank is a Clinical Manager at Medical Associates Clinic since March 2024, with extensive experience in healthcare management and patient experience. Previously, Chad served as Director of Patient Experience at Crescent Community Health Center from November 2019 to March 2024, where oversight included a Patient Support Team and responsibilities such as hiring and performance management. Prior roles at Crescent included Patient Experience Manager and Preventative Care Coordinator, focusing on patient education and care compliance. Chad's earlier experience includes working as an Account Administrator at HealthCheck360, where wellness programs were implemented, and as a Patient Care Technician at Mercy Medical Center, providing health-promoting activities for geriatric patients. Educational credentials include a Bachelor's Degree in Health and Wellness from the University of Dubuque and an Associate's Degree in Licensed Practical/Vocational Nurse Training from Kirkwood Community College.
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