Emile Baptiste

Emile Baptiste possesses extensive experience in customer support and technical support, currently serving as Senior Director of Customer Support at Medidata Solutions since August 2021. Prior to this role, Emile Baptiste had a long tenure at Quantum from 2005 to August 2021, where various positions included Manager of Business Process Optimization, Program Manager in the Office of the CEO, Manager of North America Sales Operations, and Service Sales Territory Manager. Additional responsibilities at Quantum included serving as TPM Partner Manager and Supervisor for Global Call Handling and Desktop Product Support, along with a role as LATAM Service Coordinator.