Shivon Johnstone is an experienced Customer Care Executive at Medik8, where responsibilities include providing personalized skincare advice and exceptional service across various platforms. Since 2013, Shivon has also been a YouTube Content Creator, producing high-quality makeup tutorials and fashion videos. Previous experience includes roles at Kiehl’s as a Customer Representative, delivering luxury consultations, and as a Senior Beauty & Fragrance Consultant at Debenhams, overseeing training and mentorship. Additional positions were held at ASOS.com as a Quality Specialist and Customer Care Advisor, Topgolf as a Guest Services Team Leader, and PH Jones as a Central Heating Installation Administrator. Shivon holds GCSE qualifications in Mathematics from Kings Langley Secondary School.
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