Charlene Williams

Charlene Williams is a Business QA Analyst II at MedImpact Healthcare Systems, Inc. since February 2021, specializing in client test plan design analysis for claims processing. Previous experience includes roles as a Coding and Configuration UAT Analyst at Zelis, where responsibilities involved testing product integrity and troubleshooting, and as an Implementation Testing Analyst at Cotiviti, providing medical policy testing support. Charlene has held various positions in healthcare case management and support services, including Program Coordinator at Mercy Care Atlanta and Social Service Case Manager at Coweta County DFCS. Educational qualifications include an MBA in Healthcare Management from American Intercontinental University and a Bachelor of Arts in Psychology from Fort Valley State University.