Juanita Duresseau

Juanita Duresseau is an accomplished professional with over 20 years of experience in healthcare and customer service roles. Currently serving as a Senior Configuration Analyst and Client Benefits Analyst at MedImpact Healthcare Systems, Inc., since July 2002, Juanita excels in managing client needs regarding benefit administration and collaborating with cross-functional teams for system solutions. Previous experience includes roles as a Customer Service Coordinator and Quality Improvement Coordinator at MedImpact, and prior positions at Telespectrum, Inc. as a Customer Service Specialist and Supervisor. Juanita holds a Master of Arts in Business, Management, Marketing, and Related Support Services and a Bachelor's Degree in Applied Arts from Ashford University.