AS

Antônio Flávio Mermejo Sobrinho

Head of Customer Experience at Medipreço

Antônio Flávio Mermejo Sobrinho has a diverse work experience spanning various roles and industries. Antônio Flávio currently holds the position of Head of Customer Experience at MediPreço, a role they assumed in September 2022. Prior to this, they served as the Head of Client Success at the same company from September 2021 to August 2022.

In addition to their role at MediPreço, Antônio also worked as a Business Development and Client Success Advisor at Kiddle Pass starting in May 2022 until April 2023.

Before joining MediPreço and Kiddle Pass, they were the Sr. Business Development & Strategic Partnerships Manager at WW (formerly Weight Watchers) from February 2021 to September 2021, and at Avec from March 2020 to February 2021.

Antônio also gained valuable experience at Gympass, where they held multiple roles including Client Success Manager from August 2019 to March 2020, Activation Coordinator from October 2018 to July 2019, Activation Executive - Planning from October 2017 to September 2018, and Activation Executive - Field from April 2017 to September 2017.

Prior to their roles at Gympass, Antônio co-founded Live Sports & Marketing in July 2016 and worked as a Co-Founder until March 2017. Antônio Flávio also worked as a Marketing Analyst at Press FC from January 2016 to June 2016.

Antônio's work experience also includes a Marketing Internship at Companhia Athletica from January 2014 to December 2014, and a Research and Teaching Assistant position at CNPq from July 2012 to December 2013.

Throughout their career, Antônio has demonstrated expertise in customer experience, client success, business development, strategic partnerships, marketing, and research.

Antônio Flávio Mermejo Sobrinho's education history is as follows:

In 2021, they completed a Professional Certificate in Strategic Management from Wharton Online.

From 2015 to 2016, they attended ESPM Escola Superior de Propaganda e Marketing and obtained a Master of Business Administration (MBA) degree in Sports Business.

From 2011 to 2014, they attended USP - Universidade de São Paulo and completed a degree in Physical Education and Sport.

In addition to their formal education, Antônio Flávio Mermejo Sobrinho has obtained several certifications. In May 2021, they completed a course in Emotional Intelligence from Escola Conquer. In July 2019, they obtained a certification in Conflict Management & Strategic Negotiation from Gympass. In June 2019, they completed an English Course from Eurocentres. In March 2015, they obtained certifications in Financial Management and Marketing Management from ESPM Escola Superior de Propaganda e Marketing. In December 2014, they obtained certifications in Consumer Behavior, New Business Management, and Consumer Sociology from Universidade de São Paulo.

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Timeline

  • Head of Customer Experience

    September, 2022 - present

  • Head of Client Success

    September, 2021