Tamira Roeleveld

Tamira Roeleveld is a seasoned professional in Workforce Management with extensive experience in various roles. At Mediq since October 2021, Tamira serves as WFM Capaciteitsmanager and Planning & Traffic Manager. Prior experience includes a role as Real Time Analyst at Netflix from August 2018 to September 2021, managing intraday performance across 40 different skills/lines. Tamira also worked at Concentrix from November 2014 to January 2018, holding positions including WFM Sr. Representative and Real Time Analyst, overseeing queue management and SLA compliance for various channels. Earlier, Tamira contributed to customer support as a Microsoft forum moderator and held a hospitality position at Vapiano International LLC. Educational background includes studies at ROC ASA from 2008 to 2011.