Rid Martin Bernate

Rid Martin Bernate has extensive experience in customer success and technical support, with a career spanning multiple roles and organizations. From May 2021 to December 2022, Rid served as Manager of Customer Success at Avaya. Prior to this, Rid held the position of Customer Success Manager at ServiceSource from September 2018 to May 2021, and Outbound Sales/Technical Support Manager at Concentrix from June 2016 to September 2018, overseeing the organization’s computer systems and network operations. Additionally, Rid worked at Convergys as a Program Ready Trainer and Subject Matter Expert, demonstrating strong training and technical support capabilities. Rid's career began in customer service at The Minacs Group. Academically, Rid holds a Bachelor of Science in Nursing from Arellano University and a High School Diploma from Samar State University.