Mohamed Ibrahim Eldesoukey

Mohamed Ibrahim Eldesoukey is an experienced customer service and documentation team leader currently at MEDKON LINES since July 2017, and a customer service supervisor at HANJIN SHIPPING COMPANY LIMITED since August 2011. With a solid background in supervising export bookings and import delivery processes, Mohamed excels in updating customers on shipment statuses, guiding them through procedures, negotiating collections, and coordinating logistics services. Previous roles include sales representative at 3A International and senior customer service representative at CSAV Norasia. Mohamed holds a Bachelor's degree in Business Administration and Management from Sadat Academy for Management Sciences, completed in 2007.