Winnie Teo Yen is an experienced Information Technology Support Specialist currently at Medpace in Singapore since February 2020. Responsibilities include administering user accounts, providing comprehensive support for Medpace IT equipment and software applications, resolving technical issues, and managing IT logistics and hardware. Prior roles include Senior IT Support at 3ver Higher Data Recovery Center and various positions at Fujitsu Global, where Winnie held the title of Assistant Helpdesk Supervisor, supporting Toyota Motor Asia's systems and databases. Winnie has a solid educational background with a diploma and has obtained numerous training certificates in business writing, service excellence, and Oracle SQL.