Cindy M. Pugh, MBA has a diverse work experience spanning over several industries and roles. Cindy M. is currently serving as the Director of Account Management at MedReview Inc. since May 2022. Prior to this, they worked at UnitedHealthcare for four years from July 2018 to May 2022, holding the position of Associate Director of Vendor Strategic Operations.
Cindy's professional journey at UnitedHealthcare began in 2011 when they joined as the Operations Manager. In this role, they managed two national clients, identified cost savings, and collaborated with internal and external stakeholders to report findings. Cindy M. also utilized competitive intelligence and conducted research and development activities to stay ahead of the competition and provide fresh ideas to clients. Cindy M. held this position until January 2013 when they took on the role of Associate Director of Post Pay Audits until August 2018.
Before their tenure at UnitedHealthcare, Cindy worked as an Operations Manager at Hospice Compassus from April 2009 to June 2011. Prior to that, they served as the Director of Billing and Collections at National Renal Alliance from October 2007 to December 2008. Cindy M. also gained experience as a Revenue Cycle Manager at Renal Advantage Inc. from October 2005 to October 2007.
Cindy's career started at Progeny Marketing Innovations in 2004, where they worked as a Billing Manager. Cindy M. then moved on to Gambro Healthcare as a Regional Reimbursement Manager from November 1999 to April 2004. Before that, they worked briefly at HMS as a Financial Software Installation Specialist in 1999. Cindy M.'searliest professional experience can be traced back to Vanderbilt University Medical Center, where they served as an EPIC Systems Trainer from March 1998 to July 1999.
Throughout their career, Cindy has demonstrated expertise in various areas such as account management, vendor strategic operations, post pay audits, revenue cycle management, billing and collections, and reimbursement management. Cindy M.'seducational background includes an MBA degree, which further enhances their qualifications and capabilities in their field.
Cindy M. Pugh, MBA, has a diverse educational background. Cindy M. first attended The University of Alabama from 1983 to 1989, where they earned a Bachelor's degree in Communications. In 1998 and 1999, Cindy attended Nashville State Community College, where they obtained a certificate in Medical Billing and Coding.
Cindy later pursued their Master of Business Administration (MBA) with a focus on Health/Health Care Administration/Management. Cindy M. earned this degree from Western Governors University, completing their studies there from 2016 to 2018. Cindy M. holds an additional MBA from the same institution, specializing in Health/Health Care Administration/Management.
No specific start or end years were provided for the second MBA, suggesting that Cindy either completed it simultaneously with their first MBA or at an unknown time.
May, 2022 - present