Olivia Leverone is an experienced professional in client experience management, currently serving as the Client Experience Lead at CareSense (MedTrak, Inc.) since May 2022. In this role, Olivia manages the Client Experience team, facilitating training, project management, and communication between leadership and team members to promote client satisfaction. Previous roles include Business Analyst and Customer Success Associate, where Olivia analyzed client needs, developed workflows, and maintained positive client relationships. Prior experience also includes positions as an Account Executive at Yelp, a Teacher at Mine, Me, Us Montessori School, a Personal Trainer at Virginia Tech, and an Assistant at Lovingston Physical Therapy. Olivia holds a Bachelor of Science in Biology from Virginia Tech.
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