Christelle LEVAVASSEUR

Christelle Levavasseur currently serves as Chargée d'études et Voix Client in the Service Clients department at Meetic, focusing on the analysis of customer feedback to enhance both the customer service and the product itself. Previously held roles at Meetic include Chargée d'études for chatbot and FAQ, where Christelle led projects to improve self-care solutions. Prior to Meetic, Christelle was Chargée d'études Qualité et Satisfaction Clients at Pierre & Vacances Center Parcs Group, managing customer satisfaction surveys across multiple brands. Additional experience includes roles in marketing studies at La Française des Jeux and consumer studies at Carrefour, along with early roles in research and consumer service. Christelle holds an engineering degree in Agroalimentaire and Santé from Institut Polytechnique La Salle Beauvais, awarded in 2011.